Returns & Exchanges
At Stereophonics, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing